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Service
Attention to detail, continuously updated knowledge and personalised assistance.
Your key to everything
Les Clefs d’Or Belgium
Excellence in service. The strength of friendship.
Since 1937, the Belgian section of Les Clefs d’Or® has brought together hotel concierges around two essential pillars: service and friendship. In-depth local knowledge, discreet presence and the strength of an international network dedicated to hospitality.
Hervé Vandendrice
President of Les Clefs d’Or Belgium
Chef Concierge — Brussels Marriott Hotel Grand Place
Word from the President
Your key to everything
Dear visitors, dear friends,
Les Clefs d’Or Belgium was created in 1937; from that date our country has been part of the founding countries.
Our small section has always done its very best to promote our organization and to maintain the quality of the service provided to our guests, in the true spirit of our association, always in friendship.
Belgium has been the crossroads in the history of Europe, between the different communities and trends: political, industrial, artistic, design and gastronomy.
A country where everything is possible… where self-deprecating humour is a religion…
Where talents can express themselves in various sectors, from Charles V to Dimitri Vegas, from Ernest Solvay to Dries Van Noten and many more…
Every single stone of Brussels has something to tell.
20% of the population comes from all around the world, just because of the success of the “vivre ensemble” philosophy. Can you imagine that in Brussels, more than 45 nationalities live in perfect harmony?
No one can return home without having the ambition to come back, one of the reasons may be the 1150 beers to test…
You cannot describe Belgium in one single word, but Belgium is a big melting pot of mussels, NATO, beer, Tomorrowland, diamonds, Art Nouveau, EU, caricoles, Solvay, saxophone, Flemish, French, German, design, tradition, Gilles de Binche, carnival, ethnic, religion, chocolate, fun, Tintin, Franco Dragone, pekets, F1 Grand Prix, James Ensor, Magritte… and 17 Clefs d’Or members dedicated to provide the best of them.
In Friendship,
Hervé Vandendrice
The two pillars
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Friendship
An international professional network built on mutual support, trust and the sharing of knowledge.
The Belgian association
A Belgian tradition with a global outlook
The Belgian section of Les Clefs d’Or® was founded in 1937. It belongs to the Union Internationale des Concierges d’Hôtels Les Clefs d’Or®.
It brings together hotel concierges committed to excellence in hospitality and to a living knowledge of Brussels, Flanders and Wallonia.
This professional culture rests on discretion, rigour and transmission between peers.
Governance
The Committee
The committee oversees the governance, representation and development of Les Clefs d’Or Belgium, in keeping with its values and its place within the international movement.
Hervé Vandendrice
President
- Official portrait to come
Ahlem Mosaddak
Vice-President and General Secretary
- Official portrait to come
Antoine Cuypers
Vice-President and Treasurer
- Official portrait to come
Grégory Vanbulck
Advisor
- Official portrait to come
Mariano Vanclève
Advisor
Composition resulting from the elective General Assembly held on 25 September 2024 and published in the Belgian Official Gazette on 6 January 2025.
The profession
The Art of Concierge
The hotel concierge accompanies a stay with method, discretion and independence. This expertise is built over time.
Discover the profession
- 01
Understanding expectations
- 02
Anticipating details
- 03
Knowing the city and the country
- 04
Maintaining a professional network
- 05
Ensuring a human presence
- 06
Advising independently
- 07
Respecting confidentiality
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Acting within a legal and ethical framework
The Art of Concierge
Your key to Belgium
Belgium, guided by the expertise of our concierges
An editorial structure designed to host our members’ professional perspective on the country. Articles are published once written or validated by a member.
- Brussels
- Antwerp and Flanders
- Bruges and the historic cities
- Ghent
- Wallonia
- The Ardennes
- The coast
- Heritage and architecture
- Art and culture
- Gastronomy
News
News from the association
No news has been published yet. Publications will appear following approval.
On Facebook
Clefs d’Or Belgium
The association’s official publications are shared on its Facebook page.
International network
Member of the Union Internationale des Concierges d’Hôtels Les Clefs d’Or®
Les Clefs d’Or Belgium is the Belgian section of the Union Internationale des Concierges d’Hôtels Les Clefs d’Or®.
Discover Les Clefs d’Or InternationalPartnership
Become a partner of Les Clefs d’Or Belgium
Would you like to support the association and join its network of partners? Send us your request.
Become a partner